The second-hand marketplace Shoppers Voice Displeasure Regarding Size Modifications
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Updates
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods after backlash from users.
